During the coronavirus outbreak the health and well-being of the people we support, our staff, members, and volunteers is, and will remain, our priority.
Our services are still available, and we are working on plans with partners and other organisations to support communities across the UK. Based on Government advice, we have made some changes to ensure we continue to support and protect our community as best we can.
Our support is still available
We understand that you may need our help now more than ever, and our support services are still operating with some changes.
Local support is available, and there are still organisations and communities across the UK ready to lend a helping hand. However, to best protect our beneficiaries and staff, we have closed our Pop-in centres for now. For advice and support nearby, contact us on Freephone 0808 802 8080 or
We are still able to provide support and advice for any challenges you may be facing. Financial and employment support is still on going, as we understand your circumstances may have changed recently. Your physical and mental wellbeing is incredibly important, and if you have a specific need right now contact us on Freephone 0808 802 8080 or email
Our Admiral Nurses service helps you care for members of your household who may be struggling with dementia. We have stopped home visits for now but can provide advice over the phone. Freephone 0808 802 8080 or email
Whatever kind of support you may need, the Veterans’ Gateway local support tool can show you organisations close by that are ready to help.
Care home recruitment
During the COVID-19 outbreak our highest priority is the safety and well being of our elderly and vulnerable veterans. More than ever the Legion needs skilled staff to help us care for those living in our care homes. So we can keep delivering the care they deserve, we need more staff to cover for sickness and absence. We are calling on nurses, care assistants, general assistants, catering staff, administrators and maintenance staff, who are available for work now. We’ve got full and part time roles at our six UK care homes in Taunton, Cromer, Broadstairs, Bexhill-on-Sea, Southam and Ripon. The Legion is also looking to recruit an army of casual staff members able to provide temporary support to the homes during this crisis. If you can help us by filling any of the roles in one of our homes, or know someone who can, please contact the Legion as soon as possible on 0808 802 8080 or LegionNeedsYou@britishlegion.org.uk.
Ways to get in touch
The RBL Helpline remains fully operational, so if you or someone you know in the Armed Forces community needs our support, please continue to contact us on 0808 802 8080 (8am to 8pm, 7 days a week). You can also email us at firstname.lastname@example.org.
As of Thursday 19 March, our 15 Pop In Centres on high streets around the UK will be closed until it is safe to reopen them. Please note that as our offices are closed, we're currently unable to open any post. If you'd like to get in touch please contact us by email at email@example.com, or by calling 0808 802 8080.
If your concern were Covid-19 related we would encourage you to contact NHS 111 or visit 111.nhs.uk/covid-19, as they will be best placed to support you.
All of our fundraising events until the end of May have sadly been postponed and we will make efforts to reschedule these at a future date where possible. We will review any events planned after the end of May over the coming weeks. If you’re currently fundraising for the Legion, please contact our supporter care line on 0333 011 4500 for assistance with fundraising or donations. Our Membership Annual Conference will not be taking place in its current form, however we are exploring other options. We will keep our members informed of our plans around this. In the meantime, please call 0800 307 7773 for help with Membership queries. We’re encouraging all communities across the UK to join forces to ensure help and care is available for anyone who may be experiencing hardship, loneliness or isolation. Please do get in touch if you need us during this challenging time, and we stand ready to support you.